eTimeMachine extends Help Desk Solutions, such as BMC Remedy to help:
- Integrate Remedy with MS Project, Primavera, Financial (Oracle, SAP, JD Edwards), HR and Payroll systems
- Better manage IT resources
- Obtain enterprise-wide views (project & non project) of resource usage, availability, demand and capacity
- Optimize employee efficiency – One unified employee workspace
- Conduct resource capacity planning
- Obtain enterprise-wide cost and performance metrics for all IT projects and resources
- Better execute and manage project portfolios
- Create a one-write enterprise environment
- Provide your CIO with a dashboard view of information entered via Help Desk and Action Request systems
- Achieve a scalable comprehensive IT infrastructure
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